Prototype Making & Testing

They stopped arguing and started building.

The business case

A Shopping Trolley in Five Days — IDEO, filmed by ABC Nightline · United States · 1999. The design firm IDEO agreed to be filmed redesigning an everyday object under an extreme constraint: a shopping trolley, from brief to working prototype, in five days.

Why it matters

They stopped arguing and started building. The five-day constraint removed the possibility of perfectionism. Nobody could defend an opinion for long, because a rough physical model could settle the question in an afternoon. Crude prototypes have a second advantage that polished ones lack: people criticise them honestly. A rough model invites suggestions, while a polished one invites politeness. That is why you should show customers something that obviously took two hours rather than something that obviously took two months.

What you will be able to do afterwards

  • Low-fidelity versus high-fidelity prototypes
  • Rapid prototyping techniques you can use this week
  • How to run a user test without leading the user

32 screens, audio-narrated, with a quiz at the end.